It would be easy to put the issue down to something on my computer, but I am hearing from more and more people that they are experiencing the exact same issue, this suggests software problems rather than individual computer configurations. It would be fair to assume that TechSmith would use the latest codecs to ensure compatibility with one of the most common online business tools (Webex).
#Camtasia 208 mp4
However Camtasia 2022 still fails to import the mp4 files correctly. I upgraded my Camtasia license in the hope that it would fix the bug, figuring there must be some new codecs being applied by Cisco Webex.
Here's what I know: Something has changed about the mp4 format created by Webex recordings that prevents the audio from consistently transferring into Camtasia studio. If you have questions about your software key, see: Where Do I Find My Software Key.
#Camtasia 208 install
It seems like we are doing TechSmith's work for them, but we are looking for a black cat in a dark room that might only have a recording of something that resembles a cat! I know it's difficult for software companies to identify all the formats they do / don't accept, however it does make it difficult for (paying) customers/consumers to identify the cause of the bug and therefore potentially fix it. To install a previous version of the software, visit our TechSmiths Download Center. We would have around 50 staff doing this sort of work so reaching a consensus on a new screen recording software will be challenging, plus everyone will have to learn the new software! Let's hope Techsmith fix the issue soon! Long term plan is to find a different screen capture software, one that supports webex recordings. I also noted that only Camtasia 2022 supports H.265 codec (video), however I am using this version and the bug still exists.Ĭurrently I am using some free software "Handbrake" to covert the Webex recording from MP4 to MP4 (sounds stupid, but it works, just adds unnecessary time to every video edit.) I found this on the Techsmith website:, no mention of AAC. It appears that Webex is using Advanced Audio Coding (AAC). Given the video works just fine, I focused on the audio. I have checked the Webex recording formats. I have done a little more digging into this problem (Unfortunately, with no help from Techsmith who seem to be just ignoring the problem).
#Camtasia 208 pdf
You can find a pdf with this content here:Ī Camtasia Insider Series of Videos has been Created Troy Stein and the TechSmith Support team.Yes, that is exactly the same as what I experience. Many short videos are included with each topic. Over 50 pages of supplemental documentation was created to help internal teams and beta testers explore the capabilities of Camtasia 2020. We hope you all enjoy Camtasia 2020 as much as we’ve enjoyed building and using it over the past 12 months. Add to that an incredible set of new assets, templates, and themes on the TechSmith Asset Store, a robust Video Review solution and a free Apple iOS screen recording app that integrates with Camtasia and you have an incredibly potent arsenal at your disposal. TechSmith is simultaneously releasing a bleeding edge audio editing solution, TechSmith Audiate, that is the perfect compliment to Camtasia video.
The number of updates is divided into the number of days elapsed to release all updates. These numbers reflect my calculations based on Techsmith’s Camtasia version history & the release dates of the major versions.
#Camtasia 208 update
These are heady days if you use screencasting to train, teach or market software. On average, a maintenance update was released every X number of days. Lots of love and sweat was poured into this one, and a bit of magic too. This release is an absolute beast with a large number of features and improvements that will appeal to many different types of users. Today, TechSmith is very excited to announce the release of Camtasia 2020.
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